Genicom Serial Matrix 3850 User Manual

MMooddeell 33885500 UUsseerr’’ss MMaannuuaall GEK-01003

6 PPrriinntteerr AAsssseemmbbllyy RReemmoovvaall ooff tthhee SShhiippmmeenntt LLoocckkss Open all the printer covers and make sure that you rem

96 Reduce Vertical Slew N: Forward and reverse vertical slew occurs at full speed. Y: Forward and reverse vertical slew occurs at half speed. For he

97 Graphic Direction BI: All graphics modes are printed in bi-directional mode. UNI: All graphics modes are printed in uni-directional mode. In order

98 Automatic Gap Adjust This, the easiest method, causes the printer to automatically make the adjustment based upon the form thickness selected. This

99 Fixed Print Adjust This method sets the gap and fine tunes it at the same time. This method is recommended for forms of varying thickness such as s

100 Selecting the Emulation Select the emulation as shown below. EMULATION To change the emulation, press the ENTER key to go from the top level to th

101 Up to four formats can be defined and the format parameters stored in NVRAM: - FORM#1 - FORM#2 - FORM#3 - FORM#4 SAVE TO FORMAT ENTER SAVE TO&

102 Printing the Contents of the Menus Changes to the Operational Menu can be listed using the print status feature below. The printer displays the m

103 Clearing Contents of the Input Buffer Select the clear buffer function as shown below. CLEAR BUFFER Data received from the host and as yet unprint

104 Test Mode Y: Enabling this mode causes the printer to print a rolling ASCII pattern (with the right margin value established by the PPPAAAPPPEEERR

105 Hexadecimal Dump Mode Y: Enabling this mode causes the printer to print the hexadecimal value of each character received. When finished using the

7 RRiibbbboonn CCaarrttrriiddggee IInnssttaallllaattiioonn Make sure that you are using only original consumables. 1. Make sure that the printer

106 Selecting a Stored Format Recalls one of the formats stored by the SSSAAAVVVEEE TTTOOO FFFOOORRRMMMAAATTT section of the Operational Menu. All

107 PPaappeerr HHaannddlliinngg PPaappeerr PPaatthhss With Installed OptionBase ConfigurationFront1 Push PathFront2 Push Path Push-Pull PathAutoma

108 PPaappeerr SSppeecciiffiiccaattiioonnss It is important to use the correct paper for obtaining the best performance. See the information table b

109 PPaappeerr LLooaaddiinngg LLooaaddiinngg PPaappeerr UUssiinngg tthhee FFrroonntt11 PPuusshh TTrraaccttoorr AAsssseemmbbllyy 1. Open

110 2. Unlock the tractor sets of the Front1 Push tractor assembly moving the levers down. Slide the left tractor set to the first printing column. 3

111 44.. Hold the fanfold paper in front of the tractor sets and insert the paper perforation on the left tractor set pins and close the left tracto

112 6. Match the left tractor set with the ninth mark on the support and lock it in place moving the lever up. Adjust the right tractor set gently to

113 8. The paper must be loaded as shown in figure. If paper starts to load but is not successful, and the error message PAPER OUT: FRONT1 is di

114 PPrriinntteerr MMaaiinntteennaannccee aanndd TTrroouubblleesshhoooottiinngg CClleeaanniinngg tthhee PPrriinntteerr Make sure the printer

115 RReeppllaacciinngg tthhee RRiibbbboonn CCaarrttrriiddggee 1. Make sure that the printer is turned off for at least 15 minutes. Pay attentio

8 3. Open the top cover using the small handles on either side of the top cover. 4. Turn the printer on. The print carriage prepares for ribbon cart

116 PPrriinnttiinngg tthhee SSeellff TTeesstt To determine any printer setting, and to check if the printer is working well, print the self-test.

117 EErrrroorr HHaannddlliinngg When an error condition occurs: • the printer enters in WAIT state. • the display will show the first message in

118 Messages Indication Solution INTERLOCK ERROR CHECK INSERTION At power on, the rear pull tractor assembly or the rear cover has not been correctl

119 Messages Indication Solution RIBBON BLOCKED CHECK RIBBON The ribbon is blocked. Check that the ribbon is correctly inserted. Turn the tension k

120 OOppttiioonnss TThhee FFrroonntt22 PPuusshh TTrraaccttoorr AAsssseemmbbllyy An optional second front push tractor assembly can be installed

121 1. Install the Front2 Push tractor assembly aligning both its latches with the Front1 Push tractor pins and inserting them into the corresponding

122 2. The Front2 Push tractor assembly must be installed as shown in figure. To select the Front2 Push paper path, press the PATH key until the Fro

123 LLooaaddiinngg PPaappeerr UUssiinngg tthhee FFrroonntt22 PPuusshh TTrraaccttoorr AAsssseemmbbllyy ((OOppttiioonn)) 1. Open the Front

124 2. Unlock the tractor sets of the Front2 tractor assembly moving the levers down. Slide the left tractor set to the first printing column. 33..

125 44.. Hold the fanfold paper in front of the tractor sets and insert the paper perforation on the left tractor set pins and close the left tracto

9 5. Before installing the ribbon cartridge turn the ribbon winding knob in the arrow direction (located on the cartridge) to take up slack in the rib

126 6. Position the left tractor set for the printing and lock it in place moving the lever up. Adjust gently the right tractor set to remove slack f

127 8. The paper must be loaded as shown in figure. If paper starts to load but is not successful, and the error message PAPER OUT: FRONT2 is disp

128 LLooaaddiinngg PPaappeerr UUssiinngg tthhee FFrroonntt11 PPuusshh TTrraaccttoorr AAsssseemmbbllyy wwhheenn tthhee FFrroonntt22 PPuusshh

129 4. When the fanfold paper has been loaded on the Front1 Push tractor assembly, reposition the Front2 Push tractor assembly in its initial position

130 TThhee RReeaarr PPuullll TTrraaccttoorr An optional rear pull tractor assembly can be installed on the printer. This tractor assembly s useful

131 4. Insert the Rear Pull tractor assembly and the corresponding attachment area covers (with the slot) as shown in figure. 5. Turn the printer o

132 Loading Paper Using the Front1 Push Tractor Assembly and the Rear Pull Tractor Assembly (Option) Once the Rear Pull tractor assembly is installed

133 4. Close the tractor set covers and lock the tractor sets moving the levers down. 5. Press the ON LINE key to confirm that the paper loading is

134 AAuuttoommaattiicc SShheeeett FFeeeeddeerr ((AASSFF)) The optional Automatic Sheet Feeder (ASF), located in the rear of the printer, provides

135 PPeeddeessttaallss For better paper handling, use the printer pedestal. Two printer floor pedestals are available: Three Levels Floor Pedestal f

10 7. Slide and insert the ribbon guide between the print head and the ribbon guide mask holding it perpendicular to the print head. Make sure that th

136 PPrriinntteerr SSppeecciiffiiccaattiioonnss Printing Characteristics Print Head Matrix 24 pins Print Head Life 500 mil characters (draft)

137 Character Matrix (dots per inch) Draft LQ 10 cpi 12 x 24 36 x 24 12 cpi 10 x 24 30 x 24 15 cpi 8 x 16 24 x 16 Character Pitch (ch

138 Bit Image Density (dot per inch) Horizontal (**) 360, 240, 180, 120, 90, 80, 60 Vertical (**) 180, 144, 72, 60 (**) Emulation dependent Print

139 Characters Sets Standard PC IBM Character Sets CS1 and CS2 IBM All Character Sets ANSI Emulation EPSON Italic Character Set EPSON Nation

140 Paper Handling Base Configuration 1 FRONT1 PUSH TRACTOR Fanfold Width: 76 to 432 mm (3 to 17 inches) Fanfold Length: 76 to 609 mm (3 to 2

141 Standard Functions • Automatic print head gap adjustment (AGA) • Automatic paper path switching via operator panel or S/W commands • Paper parking

142 Power Supply UNIVERSAL From 100 to 230 VAC -10 ÷ +15% 50/60 Hz ± 1 Hz Power Output Max. 215 W Power Consumption Standby: 28W ---- Ave

143 Physical dimensions Height 320 mm (12,6 inches) Width 670 mm (26,38 inches) Depth 460 mm (18,11 inches) Weight 21 kg (46,35 lbs) Con

144 CCoommpplliiaannccee SSttaatteemmeennttss FFCCCC CCoommpplliiaannccee SSttaatteemmeenntt ((UUSSAA)) This equipment complies with Part 15 o

145 Compliance Statement (Canada) This digital apparatus is in conformity with standard NMB-003 of Canada. Cet appareil numérique est conforme à la no

11 9. Turn the ribbon winding knob in the arrow direction (located on the cartridge) to take up slack in the ribbon. Ribbon Winding KnobCartridge Supp

146 International Compliance EN55022:1998 Emissions Series EN 61000-3-2:1995 Power line harmonics EN 61000-3-3:1995 Power line flicker EN55024:1998

12 HHoosstt CCoommppuutteerr CCoonnnneeccttiioonn This printer can be connected to the host computer via two available interfaces. The interface co

13 SSooffttwwaarree DDrriivveerr SSeelleeccttiioonn At this point it is necessary to configure the printer for the application package. The install

14 PPoowweerr CCoonnnneeccttiioonn The power outlet must be compatible with the plug of the printer’s power cord. Always use a grounded outlet. 1. M

15 3. Insert the power cable plug into the printer connector and the other power cable end into a convenient outlet (the figure shows the European po

SSaaffeettyy IInnffoorrmmaattiioonn A. Never remove any printer cover except to install a printer accessory and as expressly described in this manua

16 SSeelleeccttiinngg tthhee DDiissppllaayy LLaanngguuaaggee The display messages for the printer can be displayed in five different languages: En

17 CCoonnffiigguurriinngg tthhee PPrriinntteerr OOppeerraattoorr PPaanneell PPrreesseennttaattiioonn The operator panel enables you to perform

18 LLEEDDss Indicate the On line status, fault condition and the current paper path. On , when the printer is On line. Blinking, when data is present

19 KKeeyy FFuunnccttiioonnss The operator panel keys have different functions depending on the printer's mode of operation. The modes of oper

20 CLEARCLEARON LINE STATUS FUNCTION Off Line Puts the printer in ON LINE condition. The ON LINE led is turned on and the LCD displays the name of the

21 STATUS FUNCTION On Line A configuration status report is displayed on the LCD by cycling through the current FONT STYLE, CPI, LPI, FORM LENGTH,

22 FFPRIORLOAD STATUS FUNCTION On Line If the paper is loaded it will move to the top of the next form. If the paper has not been loaded, the paper w

23 LF ENTER STATUS FUNCTION On Line Causes the paper to advance one line at the currently selected line spacing increment, if you hold down this key

24 PATHPARK This key performs both "PARK" and "PATH SELECT" functions. STATUS FUNCTION On Line A first press will cause the curre

25 TEAR STATUS FUNCTION On Line Causes the paper to advance to the Tear position from the current print position. If ASF is installed, then additiona

TTaabbllee ooff CCoonntteennttss Safety Information... ii Table of Contents...

26 PAPER STATUS FUNCTION On Line Advances the paper by 1/180" (one step). If you press and hold this key more than 1 sec. the paper feed speed i

27 PAPER STATUS FUNCTION On Line Reverses the paper by 1/180" (one step). If you press and hold this key more than 1 sec. the paper feed speed i

28 FORMAT STATUS FUNCTION On Line Same as OFF LINE. Off Line Basically, each key depression will toggle through the stored format numbers/names in or

29 STATUS FUNCTION Menu In the FORM THICKNESS (AUTO or FIXED) function (see AAAdddjjjuuussstttiiinnnggg fffooorrr ttthhheee TTThhhiiiccckkknnn

30 PPrriinntteerr SSeettuuppss The main printer setup parameters can be selected via the operator panel. The setup parameters are divided into three

31 MMeennuu SSttrruuccttuurree The menus are structured in an outline format: Primary level for main headings Secondary levels for parameter select

32 TThhee IInniittiiaall SSeett--UUpp ((IISSUU)) MMeennuu There are three primary headings in the Initial Set Up Menu as shown below. Each primar

33 Selecting the Initialization This function restores all System and Operational Menu values to the factory default settings: NO: no changes made. I

34 Tuning the Paper Sensors This function checks the ambient light level of the optical paper sensors and stores a reference value. Y: checking takes

35 TThhee SSyysstteemm MMeennuu There are 16 primary headings in the System Menu as shown below. Each primary heading has one or two levels below i

Selecting the Test Mode ...103 Selecting a Stored Format...106 Paper Handling...

36 EEnntteerriinngg SSyysstteemm MMeennuu To enter the System Menu, proceed as follows: 1. Hold the MENU key down on power up. 2. Shortly, after

37 Selecting the Character Set for an Emulation Select a character set for emulation: EPSON, IBM or ANSI. CHARACTER SET Epson Emulation To change the

38 Selecting the National Set for an Emulation Select a national set for the EPSON and ANSI emulations only. NATIONAL SET Epson Emulation To change t

39 ANSI Emulation To change the character set in the ANSI emulation, press the ENTER key to go from the top level to the second level as shown below:

40 Selecting Character Table for an Emulation Select a character table for emulation: EPSON, IBM or ANSI. CHARACTER TABLE Epson Emulation To change th

41 IBM Emulation To change the character table in the IBM emulation, press the ENTER key to go from the top level to the second level as shown below:

42 ANSI Emulation To change the character table in the ANSI emulation, press the ENTER key to go from the top level to the second level as shown belo

43 Selecting the LCD Language Select the desired language of your choice from the list below. LCD LANGUAGE To change the LCD language selection, press

44 Compressed Character Pitch If the printer receives a command (SI) from the host to print in compressed pitch, then the printer will print in 17, 20

45 Selecting the ANSI Emulation Options Select ANSI emulation specific options as shown below. ANSI OPTIONS To change the ANSI options, press the ENTE

1 GGeettttiinngg ttoo KKnnooww YYoouurr PPrriinntteerr PPrriinntteerr FFeeaattuurreess • 24 Needle Print Head • 136 columns • Draft printin

46 Auto Carriage Return If the printer receives a command (LF) from the host to perform a line feed then the printer will (Y) or will not (N) append a

47 Vertical Expansion This setting defines the vertical expansion from the baseline up (Y) or from the top line down (N). ANS: EXPAND UP ENTER ANS:

48 ENQ Code Enable 1: enables printer response to <ENQ> and enables type 1 download sequence. 2: enables printer response to <ENQ> and en

49 VT Code In this setting the VT code received without tab set will yield line feed (Y) or will be ignored (N). ANS: VT NOT SET ENTER ANS:VT NOT SET

50 Selecting Global Emulation Options Select emulation non-specific options as shown below. OTHER OPTIONS To change the options that pertain to all em

51 Automatic Wrap If the printer receives printable data from the host, and such data exceeds the current line length (right margin), then the printer

52 Retract Timer If you have pressed the TEAR key to move paper to the tear-off position, then the length of time that the printer waits before retrac

53 Non-volatile RAM Save Y: The current Operational Menu values are retained when the printer is powered-off and re-established as the “active” value

54 2 Box Option This function will be displayed only if the optional Front2 Push tractor assembly has been installed, see TTThhheee FFFrrrooonnntt

55 Barcode Guard Bar Enable The printer will (Y) or will not (N) include left, right and center Guard bars of the barcode styles which use Guard bars

2 UUnnppaacckkiinngg YYoouurr PPrriinntteerr Together with the CD-Rom with this User’s Manual, the following items are included in the box: Notify

56 Epson OGM Y: Enables line spacing multiples of n/216 (ESC 3 and ESC J) or n/72 (ESC A) in Epson emulation. N: Enables line spacing multiples of n/1

57 On Line after Paper Load Sequence The printer will enter the online (Y) or offline (N) condition following a paper load sequence based upon your se

58 Euro Currency Symbol Substitution in the ISO Code Pages and Page Code 850 This function allows selection of the alternate access to the Euro Curre

59 Selecting the Input Buffer Configuration Select input buffer options as shown below. BUFFER SETUP To change the input buffer options, press the ENT

60 Input Buffer Data received from the host is stored in the input buffer memory. Based upon your selection, the amount of space reserved for the inpu

61 Selecting the Interfaces Select the parallel and the serial interface as shown below. INTERFACE Press the ENTER key to go from the top level to t

62 Selecting Parallel Interface Options Select the parallel interface options as shown below. PARALLEL OPTIONS To change the parallel interface optio

63 DC1/DC3 Control Y: The printer will respond to a received DC1/DC3, which causes the printer to be selected/deselected. If the printer is deselected

64 ACK Timing BEF and AFT: ACK leading edge occurs before trailing edge of BUSY. ACK trailing edge occurs after trailing edge of BUSY. AFT: ACK leadin

65 SELECT Polarity +: When the printer is selected, the SELECT signal is high. -: When the printer is selected, the SELECT signal is low. PAR: SLCT PO

3 PPrriinntteerr PPaarrttss FFrroonntt VViieeww Front Tractor Assemblies CoverOperator PanelPaper KnobPower Switch

66 Selecting Serial Interface Options Select the serial interface options as shown below. SERIAL OPTIONS To change the serial interface options, press

67 Number of Data Bits The number of data bits per character used in data transmission on the serial interface between the printer and the host comput

68 ETX/ACK Protocol When set to Y, the EXT/ACK protocol is enabled. This protocol is used to verify the receipt of blocks of data sent from the host t

69 DTR (Data Terminal Ready) Signal Status FA/BU: Reflects fault and buffer status. NONE: Never change from static state. ONLN: Reflects online status

70 SRTS (Second Request to Send Signal) Status FA/BU: Reflects fault and buffer status. NONE: Never change from static state. ONLN: Reflects online st

71 RTS (Request to Send Signal) Polarity HI: (HIGH) actives > + 3V. LO: (LOW) actives < - 3V. SER: RTS POLARITY ENTER SER:RTS POL>HI ↓ SER:R

72 Selecting Key Lockout Select any key to be locked-out as shown below. KEY LOCKOUT Key lockout controls which operator panel keys (see KKKeeeyyy

73 FF/LOAD key KEYLOCK: FF/LOAD ENTER KEY:FF/LOAD>NEV ↓ KEY:FF/LOAD:ONL ↓ KEY:FF/LOAD:ALW ↓ LF key KEYLOCK: LINEFEED ENTER KEY:LINEFEED>ONL ↓ K

74 PAPER DOWN key KEYLOCK: PAPER DN ENTER KEY:PAPER DN>ONL ↓ KEY:PAPER DN:ALW ↓ KEY:PAPER DN:NEV ↓ TEAR OFF key KEYLOCK: TEAROFF ENTER KEY:TEAROFF&

75 Selecting the Path Options Select paper path options as shown below. PATH OPTIONS This function will be displayed only if the optional Rear Pull tr

4 RReeaarr VViieeww ASF Area CoverPower Cable ConnectorRear Pull Tractor Attachment Area CoversPaper KnobTop CoverRear Pull Tractor Assembly CoverIn

76 Assigning a Format to a Paper Path Any of the four formats may be assigned to any of the six paper paths as shown below. PATH/FORMAT This function

77 PSHPL Path/Format (displayed if the optional Rear Pull tractor is installed) P/F: PSHPL ENTER P/F:PSHPL>CURRNT ↓ P/F:PSHPL:FORM#1 ↓ P/F:PSHPL:F

78 Selecting Fixed or Numeric Program Units Select the Program units as shown below. PROGRAM UNITS To change the Program units, press the ENTER key to

79 Printing the Contents of the Menus Changes to the System Menu can be listed using the print status feature. The printer displays the message below

80 CURRENT CONFIGURATION PRINTOUT CURRENT ---------- FONT STYLE DRAFT CHARS PER INCH 10 TOP REF 0/90 LINES/INCH 6 FORM LENGTH 66 TOP MARGIN 0 B

81 - CURRENT CONFIGURATION AND FORMAT PRINTOUT CURRENT FORMAT 1 FORMAT 2 FORMAT 3 FORMAT 4 FONT STYLE DRAFT COURIER COURIER COURIER CO

82 - SYSTEM CONFIGURATION PRINTOUT FIRMWARE CODE: Ver. 1.00 78409777 500 CPS MODEL SYSTEM PARAMETERS ----------------------------------------

83 OTHER OPTIONS AUTO LF NO DOUBLE LF NO AUTO WRAP YES AUTO TEAR NO RETRACT TIME 10 CONFIRM PARK NO INTERLOCK YES NVRAM SAVE YES CLEAR MARGI

84 FLT POLARITY - SLCT POLARIT + PE POLARITY + SERIAL OPTIONS BAUD RATE 9600 DATA BITS 8 PARITY TYPE NONE ETX/ACK NO ROBUST XON YES XON/XOF

85

5 SSeettttiinngg UUpp YYoouurr PPrriinntteerr CChhoooossiinngg aa SSuuiittaabbllee LLooccaattiioonn Consider the following points when you cho

86 TThhee OOppeerraattiioonnaall MMeennuu There are 13 primary headings in the Operational Menu as shown below. Each primary heading has one or two

87 EEnntteerriinngg OOppeerraattiioonnaall MMeennuu To enter the Operational Menu, proceed as follows: 1. Hold the MENU key down in the off line st

88 Selecting the Font Style Select the font styles as shown below. The font styles stored in Font card will be displayed after the FONT:DRAFT functio

89 Selecting the Character Pitch Select the character spacing in characters per inch. CHARS PER INCH To change the character spacing, press the ENTER

90 Selecting the Page Setup Select page setup as shown below. PAGE SETUP To change the page setup, press the ENTER key to go from the top level to the

91 Form Length Select the form length in 1 line increments at the currently selected lpi or in inches depending upon System Menu (PPPRRROOOGGGRRRAAAMM

92 Selecting the Line Setup Select line setup as shown below. LINE SETUP To change the line setup, press the ENTER key to go from the top level to the

93 Selecting the Print Modes Select the print modes as shown below. PRINT MODES To change the print mode parameters, press the ENTER key to go from th

94 Double High Mode Y: Enables double high print mode. N: Disables double high print mode. PRINT: DOUBLE HI ENTER PRINT:DBLHI>N ↓ PRINT:DBLHI:Y ↓

95 Selecting the Special Modes Select the special modes as shown below. SPECIAL MODES To change the special mode parameters, press the ENTER key to go